For full details on the operation and use of your Royal Cozy Fire, please refer to the users instructions supplied with the appliance.

If there are any questions that our not covered in this section the please do not hesitate to contact us.

Warranty repairs  
for all warranty repair issues, please click on 'Service call'.

Where can I buy bulbs for my electric fire? 
Bulbs can be purchased through our web site or by contacting our spares department by telephone, 01422 203963.

How do I change the bulb on my electric fire.
The method for changing bulbs varies depending on the model of fire.  If you have lost your instructions please order a replacement when ordering a bulb.